Hotline support: 24/7 technical support over the phone.
Remote diagnosis: Providing remote technical services for troubleshooting.
On-site repairing: Our technicians available for on-site troubleshooting.
Free updates: Providing users new version update for free to make sure the system functioning efficiently.
Regular inspection: Engineers inspect system monthly to assure the system function at its best.
Professional follow-ups: Customer service staffs follow up with users via the phone or at the door.
Online support: Users can contact for support through Tiancheng official website or Wechat channel.